Refund Policy
Shipping And Handling
Thank You for ordering with VGUCHI HAIR!
We ask that you make sure you’re entering the correct billing and shipping information. If you do not enter the correct billing address your card will not process the payment. If you see a pending transaction on your card after being declined, it will fall off within a few days.
We offer a Domestic Regular Flat Rate Shipping which takes approximately 5-7 Business days
All Packages Delivery is with FedEx, Ups, USPS
After placing an order you will receive a tracking email, Shipping Activity will become available after 24hrs. Your Tracking Number will come to your email. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service at vguchihair@gmail.com
Orders cannot be altered or changed once your payment is complete, to ensure a quick delivery of all our orders.
Order processing
Your support at this time means so much to us. As a new business we are temporarily having a slight increase in our processing time. We ask that you give us 1-2 weeks for processing. We are doing our very best to ensure that you receive your hair as soon as possible. We thank you for choosing VGUCHI HAIR.
Refund policy
Please ensure that you thoroughly inspect your hair prior to using and installing your gorgeous Vguchi Hair.
We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair available. All products we offer on this website are custom made to your preference therefore, there are NO RETURNS, NO EXCHANGES. NO EXCEPTIONS. For Questions about your order Email us at vguchihair@gmail.com
Please contact us within 3 business days on any concerns about your orders. Email us at vguchihair@gmail.com
IMPORTANT:
ALL SEASONAL “VGUCHI HD LACE COLLECTION” AND “1:1 CUSTOMIZATION” ARE CUSTOM DYED ITEMS. THESE ITEMS ARE FINAL SALE.
